Amazon has dozens of workers reviewing clips recorded by its Cloud Cam security camera, according to a new report from Bloomberg.
Amazon only reviews clips that Cloud Cam owners submit for troubleshooting, or footage that comes from employee testers, the report says.
But two of Bloomberg’s sources said that the clips reviewed sometimes include private interactions, such as recordings of sexual activity.
The discovery comes after Amazon had come under scrutiny following a separate Bloomberg report revealing that Amazon contractors manually annotate Alexa recordings.
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Dozens of Amazon workers in India and Romania have been reviewing footage captured by the company’s Cloud Cam home security camera, according to a new report from Bloomberg’s Natalia Drozdiak, Giles Turner, and Matt Day.
The findings have surfaced after the online retail giant came under scrutiny earlier this year following a separate Bloomberg report revealing that human reviewers annotate Alexa recordings, allowing them to sometimes listen in on private conversations.
Amazon reviews these video recordings to improve the performance of its Cloud Cam, helping it to better distinguish between an intruder and normal household activity. Amazon’s review team has in some cases assessed up to 150 video clips per day that are usually 20 to 30 seconds long, according to Bloomberg.
Amazon only reviews clips that are submitted by Cloud Cam owners for troubleshooting purposes, as well as those from employee testers, according to Bloomberg. However, two of the people Bloomberg spoke with said that footage submitted for review in rare cases included private interactions, such as recordings of sexual activity.
Such clips are flagged and discarded, and Amazon implements tight security protocols for workers that are tasked with reviewing Cloud Cam clips, according to Bloomberg.
“We take privacy seriously and put Cloud Cam customers in control of their video …read more
Source:: Business Insider